Many sales concepts out there just make perfect sense. these are my notes for my company's business plan. You will notice that am "talking to myself" through out the text.
Yeah its also the second out of N number of blog posts, don't know how much I would be putting online, will do as much as I could. (this was the "Accidental" first one)
So lets get started, first is an obvious one, just know who are you talking to....
Understand the Customers Needs
- Prospective customer needs to be sold 2-3 on benefits instead of the 100 features you (as a developer) so passionate about
GO TO THE CUSTOMER
o Not doing so you will miss:
1.
Opportunity to connect
directly and initiate a long term relationship with the customer (Specially the “early adopters”)
2.
Opportunity to have direct
feedback from the customer, which is the best source for recommendations to
improve a young startup’s products or services.
Always Follow up!
·
You have to be shameless about it ( ;) ) Don’t
worry about intruding on the prospects ( ok not a lot ;) ) or be afraid that
being too persistent will make you loose the deal.
o
If a customer says No because you followed too
much they weren't going to close the deal anyway!
o
Keep up with them until you
get a “yes” or a “no”, simple as that.
Track the Sales Funnel
·
Having the process of a “ sales funnel” is critical. Metrics to
measure/track include: calls, emails, connections to decision makers, qualified
leads, closed deals (deal value and time to close)
A Lower Price NOT Always better
·
It’s a lower “barrier of
entry” for you customers, but at the risk of “diluting the value” of your
product/service. Moreover, ultimately you need the price of your products to
support your business.
o
“Sell the value and not the
price tag”
o
“Every entrepreneur needs
to be a successful sales person”
Actually 'Ask' for the sale!
·
As simple as that. Building
a relationship with a customer with all that calls and all that emails; It’s
easier now to ask for the sale from your new “best friend”. That would actually
steer things in the direction you want.
4 comments:
Nice read! I think it sums things up nicely (esp. after that book of a first one ;).
My key take-away would be trying to be more shameless about following up. Keep 'em coming.
Thank you a lot for sharing this with all of us you really understand what you
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Very descriptive article, I enjoyed that bit. Will there be a part 2?
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